We ship to every address in the United States. Here’s everything you need to know about delivery, and what to do if something isn’t right.
Shipping at a glance
| Where we ship | Delivery time | Shipping cost |
|---|---|---|
| All U.S. addresses | 5–7 business days | Free on orders over $49. Orders under $49: calculated at checkout. |
How delivery works
- Your coffee is freshly roasted and bagged right before it ships, so it reaches you fresh.
- Most orders arrive within 5–7 business days of being placed.
- Business days are Monday to Friday, excluding U.S. federal holidays.
- You’ll get an order confirmation by email as soon as you place your order.
- You can check the status of your order at any time on our Order Lookup page or in My Account.
Where we ship
We currently ship to addresses within the United States only. We’re not able to ship internationally at this time.
Please double-check your shipping address at checkout. If you spot a mistake, contact us straight away — we can update it as long as your order hasn’t been processed yet.
Changing or cancelling an order
You can change or cancel your order within 5 hours of placing it. Email contact@fabulaecoffee.com or use our contact form with your order number. Cancelled orders are refunded in full to your original payment method.
After 5 hours your order may already be in processing, and we can’t guarantee that changes will be possible.
Damaged, defective or wrong items
If your order arrives damaged, defective or not what you ordered, let us know within 7 days of delivery:
- Email contact@fabulaecoffee.com (or use our contact form) with your order number.
- Include a photo of the item and, if possible, the packaging.
- We’ll send you a free replacement.
If we need the item back, we’ll email you a prepaid return label — you won’t pay for return shipping.
Returns
Because coffee, teas and creamers are food products, we can’t accept returns for a change of mind. If you’re not happy with your order, our satisfaction guarantee has you covered:
- Within 15 days of delivery, we’ll send a replacement or give you store credit — your choice. See Our Guarantee.
- For full details on cancellations, replacements and store credit, see our Refund Policy.
Late or missing packages
If your order hasn’t arrived within 7 business days, or it shows as delivered but you can’t find it, please contact us at contact@fabulaecoffee.com. We’ll look into it with the carrier and help you get it sorted.