Starter template. Replace everything in [square brackets] and review this page before your store goes live. This is not legal advice.
Damaged or incorrect items
If your order arrives damaged, defective or incorrect, contact us within [14] days of delivery at [support@yourdomain.com] with your order number and a photo. We will send a replacement or issue a full refund.
Unopened items
Unopened items in their original packaging may be returned within [30] days of delivery. Return shipping costs are [the customer’s responsibility / covered by us].
Opened items
For food safety reasons, opened products cannot be returned, except under Our Guarantee.
Subscriptions
You can cancel a subscription at any time from My Account. Orders already processed before cancellation cannot be refunded.
How refunds are issued
Approved refunds are returned to the original payment method within [5–10] business days.